Leadership Vision & Roadmapping
What happens when your business is growing, yet the path forward still feels harder to define than it should? This practical training programme helps scaling leaders sharpen their vision, test their strategy, use customer insight more effectively. Then you’ll build a roadmap for sustainable growth. Delivered in person or online, it is designed to build capability through training and advisory frameworks rather than coaching.
Build a clearer path to business growth
What does the next stage of growth ask of you as a leader?
For many SME leaders, the challenge is not a lack of ambition. It is a lack of clarity. The business may be moving, the team may be busy and opportunities may be appearing, yet the strategy still feels scattered, the positioning may have drifted, and the path ahead is not fully aligned.
Leadership Vision & Roadmapping for Growing SMEs is designed to help you step back and think more clearly about where the business is now, what the market is asking of you, and what kind of leadership will support the next stage well. Through practical workshops, you will strengthen strategic thinking, sharpen customer focus and build a roadmap that can guide action with more confidence.
Register InterestIs this for you?
Are you ready to look honestly at what growth now requires?
This programme is for SLT and scaling SME leaders who want to lead growth with more intention, not more noise.
It is especially relevant if you are repositioning the business, preparing for export, reviewing market fit, or trying to create stronger alignment between vision, brand, customer needs and business performance. You may already sense that growth now depends on more than effort alone. It depends on clearer leadership, better judgement, stronger collaboration and a plan that reflects reality rather than wishful thinking.
This course is designed for leaders who are self-aware enough to question their assumptions, yet practical enough to want useful tools, structured thinking and next steps they can actually apply.
Training that builds leadership capability, not dependency
This is a training and advisory programme, not coaching.
That distinction matters. Coaching often centres on the individual and their inner process. This programme is built to help leaders develop transferable capability they can use inside the business. You will work with practical frameworks, reflection, customer insight and applied planning to strengthen the way you think, decide and lead.
If your business is also working through how it stands out in the market, brand differentiation strategy for business growth is a useful companion read. If deeper customer understanding is part of the work ahead, Customer persona development is another natural place to build from.
Your Trainers
Liz Pinfold Reed brings strategic clarity, customer-centred thinking and practical leadership development together to help SME leaders turn insight into action. Polyvagal informed, she applies her understanding of human behaviour and neural exercises and frameworks to her training.
Liz has a thoughtful way of helping leaders see what is shaping their decisions beneath the surface. Her work connects leadership reflection, customer insight and strategic planning so that leaders can strengthen both self-awareness and execution. Rather than overwhelming people with theory, she helps them think clearly, challenge blind spots and build practical direction they can use in the real world of business growth.
Client testimonial - “Liz at Good CX very quickly understood the personal drivers which I need to work on in order to be an effective leader. She was able to quickly link my personal motivations, thought process and what shapes my thinking to my professional goals so that the things I’d need to work on had a grounding in my personal context.” Chris
20 contact hours over 8–10 weeks | NZD $5,000 + GST pp
Leadership roadmapping for success
How the programme works
Self-awareness for practical growth planning
The programme is delivered across four workshops of five hours each, giving individuals a total of 20 contact hours. Delivery can be in person or online, depending on location. Auckland and Waikato participants ideally will be in person.
Each workshop is interactive and built around applied learning. Participants do more than listen. They work through guided reflection, discussion, practical exercises and structured planning activities that help them test ideas in real time. The aim is to build leadership capability that can transfer back into the business, rather than offering insight that is interesting in the room but hard to use later.
For leaders who also want to strengthen how they win and qualify the right clients, The Trust Advantage is a relevant companion programme.
Clearer vision improves better decision-making and strength in leadership.
When leaders are clear about direction, it becomes easier to set priorities, communicate choices and reduce wasted effort across the business.
Customer insight reduces costly misalignment
Growth plans work better when they are shaped by what customers value, not just what the business assumes is important.
Shared roadmaps improve follow-through
When goals, responsibilities and measures are visible, teams are better able to act with consistency and confidence.
Clearer vision improves better decision-making
When leaders are clear about direction, it becomes easier to set priorities, communicate choices and reduce wasted effort across the business.
Leadership development is most useful when it creates stronger connection between vision, market reality and execution. That is why this programme combines reflection with practical planning. It helps leaders think with a wider lens while still translating that thinking into grounded action.
“Liz has a wonderful way of sharing her knowledge and explaining her thoughts and visions in a way that’s very easy to understand. She inspires people to think with a wider scope.” Jules M
Read more: trust in salesRegional Business Partner Network
This workshop is registered with the Regional Business Partner Network. To explore if your business may be eligible for support, contact us so we can put you in touch with your local Regional Business Growth Advisor if appropriate to discuss further.
The next step is straightforward
Plan a Discovery call
If your business is at a point where growth needs more clarity, stronger alignment and a practical roadmap, this programme offers a structured place to begin.
You do not need to have every answer before you start. But you do need a willingness to look honestly at where the business is now, what the market is asking of you, and what kind of leadership the next stage will require.
Register your interest to hear about upcoming dates, delivery options and whether the programme is the right fit for you.
Register your interest nowQuestions about leadership team alignment
Who is this leadership course for?
This programme is designed for scaling Founders, SME leaders or SLT leaders responsible for shaping strategy, guiding teams and making growth decisions. It is especially useful for businesses navigating repositioning, export opportunities, customer alignment or a more deliberate next stage of growth.
What will participants learn?
Participants learn how to assess their current vision more critically, identify strategic gaps, use customer insight more effectively, test market fit and build a practical roadmap for growth. The emphasis is on applied learning, not passive theory.
Is this coaching?
No. This is a training and advisory programme. It is designed to build transferable capability through workshops, frameworks and practical exercises. Coaching is a different kind of support and can sit separately where needed.
How is the leadership training delivered?
The programme is delivered across four five-hour workshops, either in person or online. Sessions are interactive and include discussion, reflection, practical exercises and structured planning activities.
How much does it cost?
The full programme investment is NZD 5,000 + GST, which is NZD 250 per hour + GST across 20 contact hours. This is a reduced rate because the offer is structured as training rather than coaching.
This programme suits senior leadership teams and founders in established organisations who carry responsibility for strategy, growth and the decisions that follow. It works best where several people need to align vision, customer insight and commercial priorities into one roadmap the team will actually use. It is less suited to solo operators, or to anyone looking for one-to-one coaching rather than capability the team keeps.
Featured Headlines
Leadership skills
Counting cobras: why the number you reward stops telling the truth
Counting cobras: why the number you reward stops telling the truth
Counting cobras: why the number you reward stops telling the truth
The pub is still open. It just isn’t the same pub. And your AI project has the same problem.
The pub is still open. It just isn’t the same pub. And your AI project has the same problem.
The pub is still open. It just isn’t the same pub. And your AI project has the same problem.
The Crossing Model: what is actually holding your customer experience up?
The Crossing Model: what is actually holding your customer experience up?
The Crossing Model: what is actually holding your customer experience up?
