The Chief of Staff

Kiwi businesses may not be that familiar with the Chief of Staff role (even Fractionally), but they will be soon. Always ahead of the curve, Jane Grainger spotted a gap in the market for CEOs needing fractional support to unpack blocks for their staff and overall business.

With myriad CEO & SLT client experience behind her,  Jane Grainger brings quick, astute expertise to businesses that can’t quite pinpoint friction points in teams. Her perspective shines a light on why their otherwise excellent teams are facing challenges to scale, evolve or resolve an issue.

The veritable Mary Poppins of Business – pops in, works her magic & cordially departs

Like Mary Poppins, we think Jane is “practically perfect in every way”: floating in just at the critical moments to gently realign people, cultures and outputs. Similarly, when she is satisfied that all the cogs are turning just so, she’s quietly exit stage right to let you get on with it.

A Fractional Chief of staff – for a good time, not a long time

Sad as it may seem, Jane will need to move on to help another business. But luckily, she’ll be able to do regular check-ins like a good Chief of Staff. Over the years, we got to know Jane first-hand during her tenure at NZTE. A diagnosis Jane often makes is identifying poorly crafted value propositions. It’s been our pleasure to work alongside Jane’s clients in helping recraft strategies for businesses that are growing.

No one gives Perspective 360 like Jane Grainger

Setting up her own business, Jane Grainger took a spoon of her own medicine (with some sugar, of course!). We ensured her Perspective was indeed 360 by playing back her story through the client’s lens. With exporters and big Fintech customers, this is key.

The icing on the cake was to start a beautiful image bank of everyone’s favourite Chief of Staff in action at workshops and at her home office.

Project

Bespoke Headshots & value propositioning by Liz Pinfold Reed

Client

Jane Grainger, Perspective 360

Location

Auckland, NZ

The Outcome

Bringing calm to business chaos, Jane Grainger is indispensable, so her opinion counts:

“Liz Pinfold Reed at Good CX is a storytelling Guru! She played my story back to me in a way that helped me articulate my value proposition far more clearly. If you're looking to enhance your online business presence and truly understand how to convey a brand presence that will resonate with your customers, I highly recommend Liz and the Good CX team.”

Jane GraingerPerspective 360, Fractional Chief of Staff