CX Courses
Get started with a CX Course or Workshop
Dip your toe into our CX services with an Innovation Lab, Workshop or Course. Designed for teams and groups of SMEs, our workshops quickly explore some of the ways we can help. You’ll get quick wins to walk away with as well as some blueprints for longer term goals.
Facilitating innovative solutions to complex problems
Looking under the hood of your business is the best way to understand what work needs to be done. Oftentimes, our clients know something isn’t resonating with their customers, but they aren’t sure why.
In our CX courses and workshops, you’ll unpack the current opportunities or obstacles swiftly under our guidance. Perspective matters, we’ll keep your customer lens front of mind.
Perhaps you have an ELT team who would benefit with some unbiased support? Or maybe you’re an SME who’d like to join a group of likeminded business owners who are facing similar challenges.
Chat with us about the CX course, workshop or Innovation Lab that’s right for you (and your customers).
Courses & Workshops to drive your business forward
Perhaps your ELT team would benefit from some unbiased support? Or maybe you’re an SME keen to join like-minded business owners who are facing similar challenges.
Innovation Labs, Courses and Workshops help unpack your business’s current opportunities or obstacles. SME Funding may be available.
“The quality of the content, seamless delivery and attention to detail gave us valuable and actionable takeaways.”
Justine LamontGood to Great Parenting
We don't like to brag, but we're changing the game
“Well-paced, engaging and packed with valuable, actionable insights. Good CX have extensive customer knowledge and seamless delivery exceeded my expectations, providing practical strategies that are directly applicable to improving our online business presence.”
Jane GraingerChief of Staff
“Liz is a wealth of knowledge and was able to helped us with our positioning and SEO. We have no hesitation in recommending her to others for coaching or for assistance with content or company branding.”
Kelly NorrisCEO, Trakk Assets
“We barely tapped into the extensive knowledge and strategies from your vast toolkit. Thank you for so generously providing us with worthwhile and practical information. It was such a fun, inspiring and useful day on so many levels.”
Mandy BeverleyMindset Coach
“Liz Pinfold Reed and her team's experience is invaluable, we learnt so much just from a few short sessions and would recommend them to others. Thanks team!”
Mel LaytonMolly Woppy
“The quality of the content, seamless delivery and attention to detail gave us valuable and actionable takeaways. The presentation, which took place over the course of the day, was well paced, enjoyable and it exceeded my expectations.”
Justine LamontCoach
“A well-planned, well-structured and highly informative workshop on developing our Brand. Liz's highly personable manner meant that we really felt like she was part of our team. The outputs of this workshop have lead to the development of a differentiated brand offering that we love and will lead to more business for us.”
Rebecca BrookRise Growth Accelerator